System as a Service

What is System as a Service?

When it comes to protecting your temperature-controlled medicines, blood/blood products, reagents, tissues and vaccines, we want to make it as easy for you as possible, which is why we have every angle covered with our hassle-free System as a Service solution. There is no major capital outlay and no surprises. We will take care of your monitoring equipment, installation, training, support, and everything in between, ensuring that you comply with regulatory requirements and guidelines.

biobank

What’s included?

  • All monitoring equipment hardware & software (Wired and Wireless)
  • Installation, commissioning and initial calibration, system qualification and training
  • Ongoing on-site hardware and software maintenance (5-day cover included. 7-day cover upgrade optional)
  • Software upgrades
  • Ongoing remote technical support
  • Next day onsite engineer response
  • Annual calibration – traceable or ISO 17025 standard
  • Onsite annual end to end alarm testing (optional)
  • Temperature mapping ISO 17025 standard (optional)
  • Flexible terms & fixed costs – no major capital outlay


The benefits:

No unexpected costs                                                         

No capital investment is required, and you will not be faced with any hidden costs. We will provide you with the necessary support you need to operate seamlessly and protect your valuable patient treatments and medicines, all for a simple annual fee.

 

Peace of mind

In the unlikely event of any issues, our support team will conduct a rapid remote diagnosis of your system to determine the fault. In the scenario where you need onsite assistance, our engineers will be on hand to investigate and rectify the reported issue.

 

Installation & training

To ensure you have everything you need to demonstrate regulatory compliance, we will generate a comprehensive package of Installation Qualification (IQ) and Operational Qualification (OQ) documentation. We will also provide your team with on-site training, tailored to different user levels.

 

UKAS accredited

As a UKAS accredited company, we offer on-site temperature calibration and temperature mapping to ISO 17025 standard, so you can be sure you will always meet regulatory requirements.

 

InfoPoint (Supplied with our system)

The LCD touchscreen display and intuitive user interface mean that InfoPoint is simple to use and easy to understand, with minimal training required. InfoPoint displays alarm conditions, current sensor values and settings, audit trail information and sensor trend graphs. Alarms can quickly be accepted and reported on.

 

Wired or Wireless

The Contronics range of Data Loggers seamlessly integrates with continuously developed software to provide our clients with wireless systems, wired systems or hybrid wireless/wired systems. Our systems help reduce risk to patients, reduce wastage and free up staff time.

 

Find Out More

To find out more about our System as a Service solution, speak to our team of experts on +44 (0) 1260 298383 or email sales@contronics.co.uk.

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